are very confident that our fine jewelry will meet and
surpass your expectations. However, if you are not completely
satisfied for any reason, you may return your order
within 30 days from the date of shipment for a full
refund or exchange (less shipping and insurance charges).
Please follow these steps to return or exchange your
1. Contact Customer
Service by sending an email with your order number
and request a Return Authorization Code.
2. Print the Return
Form, and fill it out completely. Please write your
Return Authorization Number (RAN) on the return
form and on the outside of
the shipping box.
3. Send your item(s) with Original Tag(s)
attached, original packing materials, return form, and
original invoice to us by an insured courier (UPS or
Registered Mail) and retain the tracking number for
your records. We are not responsible for items lost
or damaged while shipping. Please do not write "jewelry"
or any other jewelry-related words on the outside of
Send your package to:
Att: Returns Department
22 W. 48th St. Suite: 1007
New York, NY 10036 USA
After we receive your package, our Quality Inspection
Department will verify the condition and authenticity
of the returned item(s).
5. A refund will be issued within 7 to 10 business days.
All refunds will be issued in the original form of payment.
Please allow one monthly billing cycle for the credit
to appear on your credit card statement.